Our Key Personnel
Tim commenced at Holy Cross Laundry in 2016 as the Management Accountant and was appointed Finance Manager in 2018.
Tim is a member of CPA Australia and brings to the organisation a variety of skills developed with experience in both Financial and Management Accounting roles. This includes internal and external reporting, budgeting and cash and capital management.
As Finance manager, Tim also oversees the Payroll and Information Technology aspects of the business.
In addition to the mix of traditional finance skills, Tim also has skills gained from experience in a range of industries including local government, Aviation and the health care sector.
During his time with Holy Cross Laundry, Tim has sought to streamline processes and has a thorough understanding of Holy Cross Laundry operations and is committed to seeking improvements to ensure the safe financial stewardship of the organisation.
Paul joined Holy Cross Services as the Business Development Manager in July 2020. Paul has 20 years experience in leadership roles having worked across the highly regulated aviation sector in Australia, New Zealand, Middle East and South Africa.
These diverse roles and locations have provided differing perspectives to managing people, business optimisation, resilience, and sustainability as well as identifying and actioning value add services to compliment an evolving business and economic environment including the development and implementation of streamlined operational processes and teams.
Paul strongly believes in investing in our people to assist in personal growth that will not only benefit the business but the individual that in turn supports HCS mission.
Business Development Manager
Human Services Manager
Mandy leads the Employment Services Division at Holy Cross Services. Employment Services has four key areas; general HR which includes Recruitment and Onboarding, Disability Employment Services, Learning and Development, and Mission and Community.
Mandy has been with HCS for 10 years and has worked across many aspects of the business, including Customer Service, Safety & Compliance and HR. Her vocational background includes security, retail management and now her work with Holy Cross as a profit for purpose business. Her experience in learning & development, compliance and auditing, Workplace Health & Safety and Risk Management provide a sound foundation of knowledge which she applies when working with the Leaders of other HCS Business Divisions.
Mandy holds qualifications in Human Resources and Business Administration which have served her well in the course of her time at Holy Cross.
Simon joined the Holy Cross team in 2020 as The Food Services Manager.
Simon is a member of The Australian Institute of Food Safety, The Food Industries of Queensland Association, and Nutrition Australia.
Simon is experienced in managing a culturally diverse workforce and people from vulnerable groups of which Simon is an ambassador in champion for inclusion
As Food Service Manager Simon understands People, not just Food, are our core product.
Simon has over 20 years food and beverage management experience in in a range of disciplines including multi-outlet operations, corporate catering, consulting and tourism in Australia, China and Europe. Simon is people focused with an emphasis on Mission and Brand growth.
Food Services Manager
Customer Service Manager
Luisa had joined Holy Cross in 2012 with a diverse background in customer service across many industries.
During this time Luisa has worked with all stakeholders within the business developing a solid knowledge base of processes and procedures. Which has progressed her forward to the Customer Service Manager role in 2018.
The focus of Holy Cross Services is not only an assistance role to place daily linen orders, it is building our understanding of our customers’ needs and changes in the support services space. Some of the key points of the Customer Service Team are to provide our customers with training in linen use and infection control, improving practices, and partnering with our customers growth of the coming years.
Duncan was employed by Sunlight Laundries in the UK for nearly 30 years. He was initially employed as an engineer maintaining the laundry equipment. Prior to immigrating to Australia in 2004 he was employed by Sunlight as the General Manager of their Windsor Plant.
During Duncan’s time at Holy Cross Laundry significant gains have been made in operational performance, service delivery and product quality. He has demonstrated an philosophy of inclusiveness which has ensured supported employees feel valued for their contribution to Holy Cross Laundry and the full integration of all employees as a part of the team is valued by all.
Duncan’s knowledge to the industry has been of significant benefit in the design of the new laundry and the operational issues associated with this.
Laundry Services Manager
Cleaning Services Manager
Kim Julius, Cleaning Services Manager at Holy Cross Services is responsible for the Cleaning department and driving efficiency across the daily operations. Kim is also responsible for the overall management of all cleaning functions and focuses on maintaining high levels of quality to ensure a clean, safe, and orderly experience for our customers,
Kim has been with HCS since 2019 and has over 10 years of experience in the Cleaning department, Kim has previously worked in Healthcare, Hotels, Schools & Commercial buildings. Kim holds a Degree in Business Development obtained from Monash University.
David joined Holy Cross in 2018 as the Safety & Compliance Co-Ordinator. He brings extensive experience in workplace health & safety, compliance, risk identification, management and training. With a background in finance, David is able to drive continuous improvement strategies to enhance business processes, efficiencies, quality and operational safety whilst meeting commercial outcomes.
David has completed a Bachelor of Business in Management and Occupational Health, Safety & Environment along with a Diploma in Workplace Health and Safety and holds a Certificate in Governance and Risk Management, Fire Safety Advisor and Lead Auditor qualification.
Since joining the team, David has worked with our operations teams to implement safety programs, improving our safe work culture and designing safe work procedures for our evolving business.